Effective Date:09/05/2025

 

Balanced and Relaxed (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services, website, or events.

 

1. Information We Collect

 

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping details, emergency contact information.

• Wellness Information (optional): Information you voluntarily provide to tailor classes, retreats, or wellness recommendations (e.g., yoga experience level, relevant health considerations).

• Payment Information: Collected securely through third-party providers; we do not store credit card details.

• Usage Information: Website browsing data, IP address, and analytics.

 

2. How We Use Your Information

 

We use the information to:

• Provide and personalize yoga/wellness services.

• Process bookings, purchases, and event registrations.

• Communicate updates, newsletters, and promotional offers (with opt-out available).

• Ensure safety during in-person classes or retreats.

• Improve website performance and user experience.

 

3. Sharing Your Information

 

We do not sell your personal information. We may share data with trusted third-party providers (e.g., payment processors, booking platforms, email services) only as necessary to operate our business.

 

4. Data Security

 

We implement reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

 

5. Your Rights

 

Depending on your location, you may have the right to:

• Access, update, or request deletion of your data.

• Opt-out of marketing communications.

• Request a copy of the personal information we hold about you.

 

6. Cookies and Tracking

 

Our website may use cookies and analytics tools to improve functionality and user experience. You can manage cookie settings in your browser.

 

7. Children’s Privacy

 

Our services are not directed to children under 13. We do not knowingly collect data from children without parental consent.

 

8. Updates to this Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date.

 

9. Contact Us

 

If you have questions or requests regarding this policy, please contact us:

Balanced and Relaxed

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Email: info@brelaxedwellness.com